WE AT IGNOU STUDY MATERIAL BELIEVE THAT OUR PRESENCE IN FIELD OF SPREADING KNOWLEDGE MAKES US WORK FOR A NOBEL CAUSE INSTEAD OF A BUSINESS HOUSE. WE FOCUS ON PROVIDING QUALITY PRODUCT AT ECONOMICAL RATES WITH BEST SERVICE TO OUR CUSTOMERS.
You can request for a refund of any fees paid you subject to the following:
(i) The products/services will only be cancelled after confirmed communication from you and cancellation will only be applicable before we dispatch courseware/reference material to you. Once dispatched the cancellation will be invalid.
(ii) The products that are available online for download post payment are non-refundable and cannot be exchanged.
(iii) The exchange/return or refund of the study notes and books received are valid only for 2 days from the date of delivery
(iv) The cost incurred for shipping in case of exchange/ refund/returned is applicable to you.
(v) Refund amount will be sent to the bank account provided by you.
(vi) All communication in this regard should be addressed to Shri Chakradhar Publication Private Limited. The refund process takes 5-7 working days and the amount will be transferred within 15 days post that.